Privacy Policy

This Privacy Policy describes how we protect your privacy when you use our website, or our services. It is part of the Terms & Conditions of Macedonia Travel, DOOEL. By using our website and our services you expressly agree to our Terms & Conditions, and to this Privacy Policy, where the term “personal information” means information that identifies you personally.

Information we collect about you

In order to make your travel experience pleasing, safe and comfortable, we must collect certain information from you: your name, address, email address and phone number. Your information will be shared only with Macedonia Travel’s services suppliers, and will be used only for: - to request services on your behalf, - for market research (occasionally we invite our past clients to participate in travel surveys or we will ask for your opinion on our services, where you may or may not participate.
Information Sent To Us By Your Browser As most of the commercial websites, we collectsinformation that is sent to us automatically by your web browser when you access our website. This information generallyincludes the IP address of your Internet service provider, the type of your operating system, and the type of your browser. The information that we’ll receive will depend on the settings on your web browser. It doesn’t identify you personally. We use this information to create statistics that help us improve our website and make it more compatible with the technology used by our visitors. However, we may review our server logs for security purposes, such as detecting intrusions into our network. If we suspect criminal activity, we may share our server logs - which contain visitors' IP addresses - with the appropriate investigative authorities who could use that information to trace and identify individuals. In addition, if you access our website through an email we have sent to you, we may link the information provided by your browser to information in our records that identifies you personally.
Information Collected Using "Cookies"  Like many commercial websites, we use "cookies" A cookie is a small text file that is placed on your hard disk by a web server. They cannot be used to install computer programs or to deliver viruses to your computer. We may use "session cookies" that expire after you close your browser, to collect information about the ways visitors use our website - which pages they visit, which links they use, and how long they stay on each page. This information helps us to improve the content and functionality of our website and our program. This privacy policy covers the use of cookies by www.macedoniatravel.com only and doesn’t cover the use of cookies by any advertisers.
Information Collected by Travel Agents We always require our travel agents to comply with all applicable legal requirements considering the privacy of your information. However, because they are separate businesses, we can't control all of the ways they may collect and use guest information.

How do we use your personal information?

We will occasionally send you information on products, services, special deals, and promotions through our newsletters, special offers, and updates. Because we respect your privacy, we present the option not to receive these types of information. As required by law, you can unsubscribe anytime by reply on our emails with subject “unsubscribe”.

We also use your personal information: to provide your requested travel-related services; to communicate with you regarding your past and future travel with us; to customize the content and layout of our website to match our clients’ needs, interests and preferences; and to find out more about your needs and wishes so we can improve our services.

We may share your personal information with:

Macedonia Travel Travel Agents.
In order to process reservations with them,we will share customer information with these travel agents.
Third-Party Service Providers. We may share your personal information with companies and organizations that perform services on our behalf. Our third-party service providers are only authorized to use your personal information to perform services on our behalf and are required to protect your personal information. Our third-party marketing partners use the information to send you information and offers that they believe will be of interest to you.
Law Enforcement. There are limited circumstances in which we, or the companies with which we share your personal information may share your personal information to unrelated third parties, when it is necessary to prevent or investigate a possible crime, such as fraud or identity theft; to protect your vital interests; to comply with a court order or subpoena; to comply with a legal requirement; or in connection with a sale, purchase, reorganization, financing, or similar event. In such cases we'll take appropriate steps to limit the use and protect your personal information.

Links to other websites. As our website contains links to websites operated by other companies, including websites operated by our third-party service providers and unrelated third parties, this privacy policy does not apply to any of these other websites. When you access other websites through a link provided on our website, please review their terms & conditions and their privacy policy.

Protection of your personal information. Although we use reasonable measures to help protect your personal information and comply with applicable data security laws, it's important that you understand that no website or database is completely secure, or "hacker proof."

Personal information from children under 14. We do not knowingly collect personal information from children under the age of 14. If you are under 14, please do not give us any information that identifies you personally.

Spyware. Our website does not use spyware.

Changes to this Privacy Policy. We reserve the right, at our discretion, to modify, add, or remove portions of this Privacy Policy at any time. In such case we will also change the effective date at the bottom of this Privacy Policy. Following these changes, if you continue to use our website you indicate that you accept the revised Privacy Policy.

Please contact us on info@macedoniatravel.com if you have need any additional information regarding our Privacy Policy.

November 2013
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